VR

SHR’s Voice Reservations

Total Reservation Coverage: Always Answer Every Call.

Expand the impact of your call in direct channel with our reservation services, provided by agents already skilled in our applications. Effortlessly integrate this service with your in-house solution or use it alongside to enhance efficiency and boost booking performance.

Don’t Miss Revenue – Ensure there’s always someone available to handle guest booking inquiries and secure every opportunity.
 
Streamline hotel reservation sales with dedicated agents using real-time integration from the Central Reservation System (CRS), just like your other channels.
If you’re looking to expand your reservation hours or services, we can help secure the right support for you. Whether you need full-service, overflow or out-of-hours assistance, dedicated agents will be ready to engage with your guests and convert bookings. You maintain full control over your selling strategy while capturing more call-in bookings quickly and efficiently.

Instantly Trained Agents

Our agents are seasoned professionals, expertly trained in our systems and highly skilled at converting inquiries into hotel bookings.

Provide Reservation Services Around the Clock

Guests can call at any time – be ready to answer, convert bookings and provide assistance whenever needed.

Control Your Selling Strategy

Leveraging the CRS’s voice application, agents can confidently book available rooms with clear permissions and tailored selling screens, ensuring accuracy and control.
Stay always ahead with SHR’s hotel commercial applications for seamless guest acquisition and retention strategies.
CRS

Central Reservation System

BE

Booking Engine

CRM

Customer Relationship Management

RMS

Revenue Management System

OTA

OTA Direct Connects

VA

Voice Application

GDS

GDS Connectivity

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Revolutionizing your guest journey and
 deepening your customer engagement.
DG

Demand Gen

DM

Digital Marketing

WD

Website Design

RM

Revenue Management

VR

Voice Reservations

CP

Commission Processing

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