Harness the power of customized functionality to elevate your online bookings and revolutionize the experience for your casino guests.



Experience the unrivaled capabilities of our Central Reservation System (CRS), equipped with refined functionality that empowers your casino hotel to effortlessly sell rooms and additional services to a vast online audience. This advanced CRS technology integrates with your direct booking channels, taking care of the online and voice sales process, meaning you can deliver a simplified and personalized booking experience online as well as exceptional service to your valued guests onsite, ensuring an unforgettable experience at your casino.

You will experience seamless operations without the need for cumbersome workarounds or manual procedures, thanks to our skilled team's integration expertise with various customized tech stacks.

With the advanced and highly optimized booking engine (IBE) and Central Reservation System (CRS) technology, you can seamlessly attract and convert a larger audience of potential guests, enabling your casino hotel to stay always ahead.

We understand your casino hotel’s specific challenges and needs

  • Experience the ultimate in design flexibility with our booking engine, allowing you to tailor every aspect of the guest journey to perfection.
  • Unlock the power of custom offers including comp and resort offers for your guests with the convenience of redemption through both our online booking engine and dedicated call center.
  • Safeguard your comp offers with ease by applying customizable restrictions to prevent misuse and to reduce over booking of comp offers.
  • Elevate the guest experience with Single Sign On, allowing logged in guests to seamlessly navigate between your brand website, player portal, CRM and booking engine.
  • Discover a world of exclusive offers on our personalized 'My Offers' page, giving guests easy access to their available deals.
  • Optimize revenue with dynamic Resort Fees based on the guest tier, enhancing the value of your offerings.
  • Offer guests the best of both worlds with support for full and partial comp reservations. Allow qualifying guests to combine comp and cash rates into a single reservation, all while ensuring transparent redemption tracking and all sent effortlessly to your PMS.
  • Rest easy with integral data security, boasting PCI compliance and adaptable to meet the most diverse security requirements.

The world's leading intelligent & automated hotel technology hospitality platform

Find out more

Contact us

Demo

Find out more about SHR Group's products and services

Book a demo
Support

Contact our support team today

Contact Support
Newsletter

Sign up for news and updates to help you to stay always ahead

Sign up